Privacy Policy

Privacy Policy

Introduction

Welcome to https://fleet-truck-diagnosis-tools-brownsville.rgv4x4shop.com (hereafter referred to as “FTDTB,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information when you use our website, applications, services, and products. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable privacy laws worldwide, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25
• The General Data Protection Regulation (GDPR) of the European Union (EU)
• Brazil’s General Data Protection Law (LGPD)
• California’s Consumer Privacy Act (CCPA/CPRA)
• Colorado’s Consumer Protection Act (CPA)
• Utah’s Consumer Sales and Service Act (UCPA)
• Connecticut’s ConnectiCut Data Protection Act (CTDPA)
• Virginia’s Consumer Data Protection Act (VCDPA)
• South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including:

1. Our primary website at https://fleet-truck-diagnosis-tools-brownsville.rgv4x4shop.com
2. All associated mobile and web applications
3. Services and products offered through our platform

Please note that this policy does not cover third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Policy outlines our practices when:

1. Using Our Services: When you access and utilize our applications and services as an authorized user.
2. Visiting Our Websites: Every time you browse our websites linked to this Privacy Statement.
3. Communicating with Us: Through emails, calls, text messages (SMS), or newsletters that we send to you.

Personal Data Collection

We collect various categories of personal information from users, including:

1. Account Information: This includes your user name, registration details, and any unique identifiers associated with your account.
2. Payment Information: Details related to your payment methods, such as card numbers, expiration dates, and billing addresses.
3. Financial Information: Data about your financial status or transactions made through our platform.
4. Purchase Information: Records of products or services purchased from us, including order history and associated details.
5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for improved user experience and analytics.
6. Location Data: Information about your geographical location when you interact with our apps or visit our websites.
7. Feedback: Any comments, suggestions, reviews, or ratings you provide to enhance our services.
8. Social Media Information: Details from social media platforms when users choose to log in through these accounts.
9. Product Information: Data about products viewed, searched for, or purchased on our platform.

We gather this data through direct user input, automated technologies, and third-party providers who assist us in offering our services.

Cookies

FTDTB uses cookies to enhance user experience and perform analytics. Cookies are small text files stored on your browser that serve various purposes:

1. Strictly Necessary: These ensure basic functions of our website and apps, like login sessions and page navigation.
2. Preference: They remember user preferences for a personalized browsing experience.
3. Analytics: Used to collect statistical data about user behavior, enabling us to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once these purposes are satisfied, we securely delete or anonymize your information unless subject to a legal obligation to preserve it.

Children’s Privacy

FTDTB does not knowingly collect or solicit personal data from individuals under 18 years of age. If you believe we have collected such data by mistake, please contact us, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal data we hold about you.
• Rectification: Ask for corrections if your data is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
• Restriction: Limit our processing of your data under specific conditions.
• Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
• Object: Object to the processing of your data for legitimate interests or direct marketing purposes.
• Non-Discrimination: Be free from biased treatment due to exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests within a reasonable timeframe and in accordance with applicable law.

Changes to Policy

FTDTB reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights under this Policy, please contact us:

• Email: [email protected]
• Address: [Provide our physical address]

We are committed to handling your personal information with the utmost care and transparency.